Versand

Shipping Policy

Production and Fulfillment
Pantouflard partners with Printify for print-on-demand production and shipping. All products are made-to-order after you place your order.

Shipping Times
- Production time: 2-7 business days (depending on product type)
- Shipping time: 3-10 business days (domestic), 7-21 business days (international)
- Total estimated delivery: 5-17 business days (domestic), 9-28 business days (international)

Please note: These are estimates and actual delivery times may vary.

Shipping Costs
Shipping costs are calculated at checkout based on your location and order weight. Free shipping may be available for orders over a certain amount (if applicable).

Shipping Regions
We ship worldwide. International orders may be subject to customs duties and import taxes, which are the customer's responsibility. (Varies by production location.)

Multiple Shipments
If you order different types of products (e.g., a T-shirt and a Coffee Mug), they may be fulfilled by different print partners and arrive in separate packages at different times.

Order Tracking
Once your order ships, you will receive a tracking number via email to monitor your delivery.

Address Accuracy
Please ensure your shipping address is complete and accurate. If a package is returned due to an incorrect address provided by you or marked as "undeliverable" due to customer error, reshipping costs will be at your expense. However, if the error is caused by our mistake or the carrier, we will cover the reshipping cost.

Delivery Issues
If your package is lost, damaged in transit, or significantly delayed, please contact us at official@pantouflard.com within 30 days of the expected delivery date.

Holiday and Peak Season Delays
During peak seasons (such as holidays), production and shipping times may increase due to high order volume. We recommend ordering at least 2-3 weeks in advance during these periods.

For detailed information about Printify's shipping practices, visit https://printify.com/